Retirees as well as active workers may experience online delays from May 9 to June 6, while the Employees' Retirement System of Rhode Island (ERSRI) undergoes an upgrade to a modern technology platform designed to deliver better customer service.

What the new system will do:

• Allow for future integration between the ERSRI and TIAA (the defined contribution plan) websites.
• Enhance the benefit estimate tool and offer easier navigation.

What to expect from May 9-June 6:

• Address changes will not be accepted on the website; instead, download, print and mail the the "change of information form, or notify your employer of the change.
• Possible delays in processing retirement applications, benefit and eligibility estimates.
• NO IMPACT on the monthly pension payroll.

Call ERSRI at 401-462-7600 with questions or comments.